We start by meeting with new clients personally for an introductory strategy session. During this meeting, we discuss:

Following our discussion, we’ll schedule another meeting to review your new service options.

With our initial discussion in mind, we’ll get to work designing a service solution to meet your unique needs. We’ll present you with:

We’ll discuss our proposed solutions with you and ensure they meet your needs and current resources. This evaluation saves you a tremendous amount of time, frustration, confusion, and money!

With access to over 300 technology service providers, we specialize in flexibility! Working together, we’ll:

Remember, your service satisfaction is our first priority. Your business depends on it, and so does ours.

Once you select your new services, we’ll finalize the technical details and submit your order. When time comes to implement and/or install your new services, we will:

Our goal is to make your transition fast, easy, and convenient. We’ll ensure that your conversion is smooth and successful.

A few days after your services are installed, a client services manager will follow up to perform any final testing to be sure your services are working to your satisfaction. We’ll:

Since many providers send erroneous first invoices, we’ve found this is an important step to save you time and money. Billing issues can take several invoice cycles to be fixed, but we always follow through to completion.

Once you are using your new services, we provide complimentary ongoing support and account management services for the life of your account. If you ever have:

We’ll help you skip the long waits and frustrating experiences with the provider’s customer service. We’re your partner for the long-term.