Get Started Optimizing
Your Services

We’re here to support you every step of the way.

HOW IT WORKS

We know that you need cloud communications and technology solutions that meet your needs, work well, and fit your budget. Here’s how we work with you to design and implement the perfect system for your business.

Shield One

FREE, NO-OBLIGATION CONSULTATION

We start by meeting with new clients personally for an introductory strategy session. During this meeting, we discuss:

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Your current services

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Review your current service invoices

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Your Needs

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Your goals & timelines

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Your work space and current equipment

Following our discussion, we’ll schedule another meeting to review your new service options.

Shield One

DESIGN YOUR OPTIMIZED SERVICES

With our initial discussion in mind, we’ll get to work designing a service solution to meet your unique needs. We’ll present you with:

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Unbiased, independent service recommendations

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A combination of incentives to provide a better offer

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Additional guidance and better contract terms than you could get from the provider directly

We’ll discuss our proposed solutions with you and ensure they meet your needs and current resources. This evaluation saves you a tremendous amount of time, frustration, confusion, and money!

Shield One

CHOOSE YOUR SOLUTION

With access to over 300 technology service providers, we specialize in flexibility! Working together, we’ll:

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Build your solution using one provider or a combination of several

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Provide guidance based on our experience with the providers

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Make the choice that’s right for you

Remember, your service satisfaction is our first priority. Your business depends on it, and so does ours.

Shield One

COORDINATE AND IMPLEMENT YOUR SERVICES

Once you select your new services, we’ll finalize the technical details and submit your order. When time comes to implement and/or install your new services, we will:

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Oversee your implementation process on your behalf

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Work with the provider(s) and your technical resources to schedule your installation

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Provide additional guidance during the installation

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Verify service testing to ensure the services are working properly

Our goal is to make your transition fast, easy, and convenient. We’ll ensure that your conversion is smooth and successful.

Shield One

FINAL SERVICE TESTING AND BILLING AUDITS

A few days after your services are installed, a client services manager will follow up to perform any final testing to be sure your services are working to your satisfaction. We’ll:

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Make any necessary adjustments to your new services

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Audit your first invoices to be sure they are accurate

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Resolve any billing issues we find

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Update you throughout the process and upon resolution

Since many providers send erroneous first invoices, we’ve found this is an important step to save you time and money. Billing issues can take several invoice cycles to be fixed, but we always follow through to completion.

Shield One

ONGOING ACCOUNT MANAGEMENT

Once you are using your new services, we provide complimentary ongoing support and account management services for the life of your account. If you ever have:

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Service issues

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Questions

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Need assistance with service changes

…call us first!

We’ll help you skip the long waits and frustrating experiences with the provider’s customer service. We’re your partner for the long-term.

“Without Guardian Tech Partners’ help, we would have never implemented our latest
service upgrade in the time frame we were provided. Their professionalism and
overall knowledge of the industry has proven to be an incredible resource for our
company. I am so thankful to have them on our side.”

D.S., IT Manager — Denver, CO

“I am very thankful for our relationship with Guardian Tech Partners! Making the move to partner with them was one of the best decisions I have ever made. They have an exceptional team who always has our best interest at heart.”

L.B., CEO –
Centennial, CO

“Guardian Tech Partner’s candid input and patience into the selection process made our choice a simple matter of deduction. Once our new provider was selected, they took charge of the situation to the extent that our company’s involvement was minimal at best. The transition proceeded smoothly and in a timely fashion with Guardian spearheading the migration at every junction. In summary, they made the process seamless for our company. I would recommend their services to others without hesitation.”

M.K. Vice President and General Counsel — Denver, CO

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